• The Dynamics of Effective Listening
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Leadership Business

The Dynamics of Effective Listening

by Tony Alessandra

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Of all the communication skills we employ daily, listening is the most used — and the least taught. We learn to read, write, and speak, but almost no one is ever formally taught to truly listen. The cost is incalculable: missed opportunities, damaged relationships, and stalled careers.

In The Dynamics of Effective Listening, Dr. Tony Alessandra — one of America's foremost authorities on communication — helps you identify your listening strengths and weaknesses, then master the art of active listening through his proven C.A.R.E.S.S. method.

What You'll Learn:

  • How to expand, clarify, and redirect conversations with precision and confidence
  • How to attune your senses to pick up on others' emotions and body language
  • How your own emotional responses interfere with your ability to truly listen
  • How to identify and correct poor listening patterns and behaviors
  • Why you have communication problems with certain people — and how to resolve them
  • How to apply the C.A.R.E.S.S. method for active, empathetic listening
  • Overcoming barriers: cultural differences, accents, distractions, and emotional noise

What You'll Learn

Apply the C.A.R.E.S.S. method for active listening; overcome concentration barriers; identify and correct poor listening patterns; attune to emotions and body language; resolve communication difficulties with specific people.

About the Author

Dr. Tony Alessandra is a behavioral psychologist, author of more than 30 books, and one of America's most sought-after speakers on communication and relationship-building. His work on the Platinum Rule and interpersonal communication has reached millions of professionals worldwide.

Program Details

Digital audio download. 5 hours 27 minutes. Nightingale-Conant Skill Building Series. Originally published 1994. Narrated by Tony Alessandra. Rated 4.4/5 stars with 84 Audible reviews.

How to Listen

Available on Audible — search for the title in the Audible app or website. You can also purchase the digital download directly from this page. After purchase, you will receive a download link via email.

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