Gary Goodman, Ph.D., is one of America's foremost authorities on sales communication, telephone selling, and customer service. As a bestselling author, consultant, and trainer, he has helped sales professionals and organizations across the country develop the communication skills and techniques needed to close more business, build lasting client relationships, and deliver exceptional customer experiences.
Dr. Goodman is the founder of Goodman Communications, through which he has designed and delivered customized training programs for major corporations and sales organizations. His expertise spans cold calling, negotiation, objection handling, and building rapport over the phone — making him a trusted resource for anyone looking to sharpen their selling skills and increase their results in an increasingly competitive marketplace.
A prolific author and speaker, Gary Goodman brings a rare combination of academic rigor and real-world practicality to his work. His programs through Nightingale-Conant distill decades of experience into actionable strategies that salespeople and business professionals can immediately put to use — whether they're just starting out or looking to take their performance to the next level.
