James M. Kouzes

Jim served as president, then CEO and chairman of the Tom Peters Company from 1988 until 2000. The International Management Council (IMC) honored Jim as the 2001 co-recipient of the prestigious Wilbur M. McFeely Award for his outstanding contributions tomanagement and leadership education. Past McFeely Award recipients include: Peter Drucker, Lee Iacocca, Tom Peters, Ken Blanchard, Norman Vincent Peale, Francis Hesselbein and Stephen Covey.
Jim is the co-author of two bestselling books The Leadership Challenge and Credibility and is the author of the powerful Nightingale-Conant program Achieving Credibility: The Key to Effective Leadership.
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Achieving Credibility
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In an effort to discover the key to effective leadership, data was culled from over 15,000 surveys, 400 case studies and 40 in-depth interviews. Based on this research, one trait has being identified as the cornerstone of all leadership — above all else, people expect their leaders to possess credibility. Find a truly human approach to leadership, one that identifies and focuses on the traits we all admire in other people. Understand the intangibles that make some people simply stand head and shoulders above their peers and why building credibility is such a fundamental aspect of the leadership process. While leadership the main thrust, themes of trust, honesty, sensitivity to diversity, sustaining hope, and engendering community are skills for anyone who works with people. With employees, bosses, customers, business associates, even with family and friends... we need to be credible with all the people in our lives to accomplish almost any objective we set for ourselves. Learn More