How to Handle Conflict and Manage Anger

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How to Handle Conflict and Manage Anger

Author: Denis Waitley

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$166.95

4 Audio CDs, Workbook on CD

Denis Waitley discusses the proposition that it’s not so much what happens in our daily lives that matters, but how we perceive and respond to those events that determines our success or failure. This program serves anyone seeking personal and professional growth, revealing the skills essential to taking what life has to offer and incorporating them in the drive to success.

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Wherever You Have Involved, Concerned People, You’ll Have Conflict and Anger


Life is too complex for anyone to expect to exist in a perennial state of harmony and bliss. The reality is that in the daily push and pull of our lives there are many sources of conflict and anger.

Despite the negative image, however, conflict and anger need not erupt in disaster. They can often be opportunities for developing new skills, furthering personal improvement and growing toward full potential. But you must take advantage of them.

Because of lifelong beliefs that conflict and anger are “bad” reactions to be avoided or merely survived, few of us have learned to handle either of them productively or to make the most of the opportunities they provide.

How to Handle Conflict and Manage Anger is based on one of the best-selling seminars developed by the National Seminars Group. In it, Denis Waitley discusses the proposition that it’s not so much what happens in our daily lives that matters, but how we perceive and respond to those events that determines our success or failure.

He examines the effects of continual change in our personal and professional lives. He counsels that anger is a choice we make, not an event that simply happens. And he confronts what he considers the two most important issues in human relations: understanding each other and dealing effectively with our disagreements.

On this journey to increased self-knowledge and greater self-control, Denis Waitley teaches:

  • 5 myths about anger and conflict – and what the truth really is.

  • 4 steps that will keep you cool, calm and in control most of the time.

  • 5 conflict-escalating words that should be avoided at all costs.

  • 5 styles of conflict management: dominator, compromiser, withdrawer, and collaborator.

  • 10 conflict-resolution skills everyone must know.

  • 6 tips on handling harassment and hardball tactics.

  • 7 negotiating styles.

In a powerful, practical fashion, and employing numerous examples and real-life stories, Denis Waitley explodes the misconceptions and establishes the facts about two of the most misunderstand – and ultimately useful – constants we must face in our lives.

How to Handle Conflict and Manage Anger serves anyone seeking personal and professional growth, revealing the skills essential to taking what life has to offer and incorporating them in the drive to success.

Digital Download Available  


Additional Information

NC Product ID 10030CD
UPC 081754100307
Contents 4 Audio CDs, Workbook on CD
Format CDs

Customer Reviews

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Worth a million dollars Review by Entjik Jeffrie
How would you rate this product?
First of all, I would like to thank you for taking your time to put this MP series together! I love them, very much, in fact, you have become my personal mentor during the time of trials and when I face conflicts in our organization. I am extremely happy that now I understand how to deals with anger and what causing the anger to arise! I have spent thousand of dollars at nightigale.com site and this series on Anger is one of the best! And every management level people and leaders must listen to what Mr. Denis Waitley has to say about Anger!The chapter about Combating Control and Harassment and Learning to Work as a Team alone is worth million dollar already! I love it, I am able to be more kind and understanding during conflict resolution process. (Posted on 8/19/2015)

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