The Simple Truths of Service

Inspired by Johnny the Bagger

By Ken Blanchard and Barbara Glanz

Recommend To A Friend

Mac Anderson's Simple Truths book series
An unforgettable true story about a young man with Down Syndrome who changes the culture of a grocery store by being creative and giving the customers more than they expect. Bestselling authors Ken Blanchard and Barbara Glanz have written a book that any company can use to reshape its culture around serving the customer. Designed by Michael McMillan (The Race and Paper Airplane), also available at www.nightingale.com, this book will become a customer-service classic. This story will grab your heart and get your creative juices flowing on ways to create "customer enthusiasm" in your organization.

"Once in great while you read something that bypasses the brain and goes straight to the heart. The Simple Truths of Service is that book... and then some!"
-Mac Anderson, founder of Simple Truths and Successories
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For bulk orders call 1-800-346-0208. Our standard volume discounts are: 11-100 at 20% off, 101-500 at 25% off, 251-500 at 30% off. For further quantity discounts and customization options please call 1-800-346-0208

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Order The Simple Truths of Service

Book – Hardcover, 64 pages, 6.75" square (24600PBK) Retail price: $14.95

Need help with your order? Have a question? Call 1.800.557.1660 or send an email. M-F 8AM to 7PM and Sat 10AM to 4PM Central time.

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