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The Simple Truths of Service
An unforgettable true story about a young man with Down's Syndrome, who changes the culture of a grocery store by being creative and giving the customers more than they expect. Best-selling authors Ken Blanchard and Barbara Glanz have written a book that any company can use to reshape their culture around serving the customer.... Read more>
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Ken Blanchard is an internationally-known management consultant, organizational leader, teacher, and co-author of The One Minute Manager, which has sold more than seven million copies, ...
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